BOOK ON-LINE FOR THE BEST POSSIBLE RATE:
If you are able to book directly on-line, you will usually get a better rate and you can choose the unit which best suits your requirements depending on availability.
CANCELLATION/POLICY POLICY: Cancellations must be received at least 24 hours prior to 2pm of the day of Check-in. If a cancellation is made outside this time-frame the total amount for the booked accommodation may be charged if the unit is not re-let or if re-let at a discounted rate, the difference in rates will be charged to the card provided at the time of booking.
Special conditions apply to Group Bookings ( See 'policies' page for details).
LATE ARRIVALS: Our Reception closes at 9.00pm so any guests arriving after 9.00pm need to make contact to get an access code for the lock-box where their unit key will be left to collect. There is a charge of $30 for after hours access so please ensure the access code is obtained.
AIRPORT TRANSFERS: We operate our own shuttle vehicle up until 9.00pm each day but we cater for both early departures and late arrivals.
Early departures: If you book at the standard or on-line rate and need to leave for the airport prior to these times we will arrange a taxi and a wake-up call for you and deduct $10.00 off your account in lieu of the transfer(which covers the taxi fare). An exception to this is if you are leaving a vehicle here while you are away and are leaving outside the hours we operate own shuttle. The cost of the airport transfer is then not included.
Late arrivals: If you are flying in, will not check-in by 9.00pm and require transport to the motel, we request that you advise your flight number and scheduled time of arrival when booking. We will advise by e-mail of the arrangements for your airport transfer along with the access information required for key collection.
